Blog / Blog

UPS PLANS USING BLOCK CHAIN TECHNOLOGY TO IMPROVE SERVICE

Technology is changing the way business is conducted throughout the world. In the transportation industry, driverless trucks are quickly becoming reality for logistics companies. As these trucks are rolled out in the years ahead, logistics firms will need to adjust to new regulations and deal with safety concerns.

As a logistics business owner, you are planning your business strategies far in advance. How you navigate the changes in your industry could make a huge difference to your business’ future success.

UPS joins block chain in Trucking Alliance (BiTA)

Recently UPS made an announcement that they were joining the BiTA in order to learn more about how block chain could serve their business. block chain is a technology which allows for a more secure transfer of digital assets (like import documents) and currency using a peer-to-peer network. UPS cites the potential for increased efficiency and transparency among the different stakeholders in logistics with the use of block chain.

Analysts suggest that block chain technology combined with artificial intelligence (AI) assisted real-time matching of loads and empties will transform the industry. Investment in these technologies will increase and eventually lead to a common practice amongst logistics companies.

Technology investment will differentiate logistics firms

Business owners who make the shift to invest in block chain and other technology will likely be more competitive in the marketplace. Participants in the initiatives that BiTA supports could see an increase in efficiency. The use of new technology could cut down on errors caused by improper paperwork, missed connections or bad deliveries, for example.

The consumer will begin to notice the difference when their orders arrive sooner or are less expensive. As it becomes more obvious to consumers that certain companies are performing better they may change their preferences. Within the industry, partners could require the use of block chain to be eligible to work with them.

Future impact to your business

Those companies that do not comply with the new standards could see a drop in business or maybe go out of business because they cannot compete. It will be important for you to be aware of the impact of block chain, AI and autonomous vehicles on your overall strategic decisions for the business.

In addition, you will want to know how these changes will affect your business contracts. You may be required to modify current partner agreements, for example. You will want to put some thought into what potential liabilities may be related to the technology. To navigate the complexities of these business initiatives, you might want to consult with an attorney who understands the intricacies of logistics.

Investing in technology is great and yet it brings with it a whole new set of requirements for a successful outcome. 

Posted in:

Related Posts

WHAT TO KNOW ABOUT TRADEMARK DILUTION: PART 2

Back in 2021, we discussed the difference between trademark infringement and trademark dilution. Business and trademark owners know that both issues can have a considerable impact on their reputations. However, the main concern when it comes to dilution often lies in determining whether or not it is truly a dilution of a trademark or a parody. In that previous blog post, we addressed the particular case involving Jack Daniels’s trademark whiskey bottle design. This case – and the effect parodies have – remains at the center of this complex matter. ONGOING BATTLE OVER DILUTION WENT TO THE SUPREME COURT This legal battle has gone back and forth over the last few years. Some courts determined that the dog toy shaped like the well-known whiskey bottle is indeed a parody, and therefore the company that created it has First Amendment protections. However, in 2023 the Supreme Court ruled that it is not quite a parody. The Supreme Court determined that the toy reflects the trademark enough that it violates trademark protections and rules. The different opinions on this matter illustrate just how complicated it is. So, what must business owners consider? TAKE A CLOSER LOOK AT DILUTION The definition of trademark dilution is quite broad. The federal Trademark Dilution Revision Act of 2006 does not actually consider the risk of confusion or negative economic impacts – as trademark infringement does. The law defines dilution as the use of a mark that might tarnish the mark itself or the reputation tied to it. In short, this law focuses only on protecting the trademark. It is not necessary to prove that consumers may be confused when it comes to a claim of dilution. This allows businesses to protect their image. After all, a business’s public image is an important factor in gaining and maintaining consumer approval. Any mark that would sully or degrade that image the business worked hard to build could be a considerable concern and risk. DILUTION V. PARODY: A SUBJECTIVE ISSUE Of course, the law also explicitly states that parodying is not dilution. These cases are often quite subjective, as the differing opinions also indicate. This subjectivity can just as easily work in favor of businesses trying to safeguard their intellectual property, as it can against them. Protecting a trademark requires vigilance. However, it is also beneficial to obtain skilled legal counsel in order to effectively protect the brand and business in such subjective situations.

WHAT SHOULD BUSINESS OWNERS DO IF A CUSTOMER WON’T PAY

It should be simple: you provide a service, and your customer pays you for that service. Unfortunately, it is not always so simple. Not getting paid for your work can be one of the most frustrating issues, especially for small businesses. It also does not take much for money matters to lead to larger disputes. So, what should small business owners do in these cases? 1. START WITH A REMINDER NOTICE Most sources, including the U.S. Chamber of Commerce, agree that business owners should not begin by escalating the situation. Take time to review and fully understand the circumstances of this individual case. Then, begin with resending the invoice or sending reminders to pay. 2. BE OPEN TO NEGOTIATIONS After sending any reminders – and depending on the response you receive – you should then consider scheduling time for negotiations. As much as obtaining that income is important, you do not want to lose a customer or have this issue impact your business’s reputation. Moving forward with a negotiation can show you are serious about obtaining proper payment, but also understanding a customer’s situation. For example, you can arrange a meeting or a call with the customer to discuss the payment. It is not uncommon for customers and other businesses to face financial troubles, especially in today’s market. If this is the case, you could establish a payment plan that will work for both parties. 3. OBTAIN HELP If there is no response to any reminders or offers to negotiate, then you can and should explore the other options to obtain payment. This could involve working with a collections agency to recover the debt owed. However, it is also critical to speak with a knowledgeable California attorney to ensure you understand your rights, as well as the customer’s rights. 4. REVIEW YOUR PROCEDURES Small businesses new and old work hard to gain customers. You may want to protect the relationships you build with them. However, you must also protect your business. It will often help to take another look at your payment policies. Perhaps you make them stricter, to prevent the risk of non-payment issues. A business attorney can also help craft policies to secure finances and the business’s future.

CEASE-AND-DESIST LETTERS CAN DEESCALATE TENSE LEGAL SITUATIONS

Business owners work hard for what their company has achieved. Everything from the purpose of the business to the carefully cultivated clients is a valued and protected asset for entrepreneurs. Even the logo or branding represents a hard-fought victory full of symbolism, dedication, pride – and perhaps most importantly crucial brand identity and value. Consequently, when another company or individual misappropriates these important assets, either intentionally or not, it can seem like a direct attack on the livelihood of the business. Upon learning of such a misappropriation, the business owner should retain an attorney to write an impactful cease-and-desist letter to the offending party identifying the unlawful conduct and demanding that they immediately stop. CEASE-AND-DESIST LETTER BASICS There is an art to writing a cease-and-desist letter. Too strong, and it may incite resistance which may result in having to file a lawsuit to enforce your rights. Too weak and it will likely be ignored. Firmly encouraging compliance and cooperation rather than seeking punitive remediation if often preferred. For example, in 2012, the popular whiskey brand Jack Daniel’s sent a cease-and-desist letter to an author who used a likeness of their whiskey label as a cover for his book. Instead of immediately threatening legal action, the liquor mogul politely asked him to change the cover for the next printing. They even offered to help pay for a redesign. The author immediately acquiesced, declining the extra funds and making the changes. LEGAL COUNSEL PROVIDES A PROFESSIONAL EYE The Jack Daniel’s approach may not work for every company. Those looking for a more professional voice can hire a local lawyer familiar with intellectual property law. An attorney can draft a professional letter that lays out legal claims clearly and concisely.