Employers never expect to have trouble with an employee when they hire them. Yet, disputes are all too common and often inevitable.
Working to resolve employee disputes can be stressful, but there are a few critical things employers must do.
Follow the rules
This might sound like a simple enough task, but employers must take great care to ensure they understand and adhere to the rules. These rules fall under two categories:
- The law: Of course, as an employer, you ensure you follow California employment laws every step of the way. However, it is even more important to review what you must do when facing a dispute, as well as the rights your employees have in this situation. This can help prevent issues from escalating and prevent retaliation claims, for example.
- Your policies: Employers establish conflict resolution clauses and policies for a reason. You expect your employees to follow these procedures, and you must as well.
Long before you face an employee dispute, it is a good idea to review the laws and your employee policies to make sure they remain up to date and relevant. It often helps to have an experienced employment law attorney review your policies as well. That way, you can approach and manage disputes much more effectively.
Communicate critically
Communication is always essential. In terms of any relationship, not just employment or business relationships, communication is how you work through conflict more effectively, especially when pursuing alternative dispute resolution.
However, you must also be strategic with your communication. For example, you may want to speak to other parties involved in the dispute through your attorney or only with your attorney present.
There are many matters to address in employee disputes. These steps will be critical to remember with every issue that may arise.
Do not wait to address disputes. Employers must take swift action in these cases. While you should carefully consider how you move forward, it will be essential to seek guidance as soon as possible.
