If a property owner claims there is a construction defect, that not only brings the project’s integrity into question but also your business’s reputation. So, how can you take steps to prevent these claims from causing such damage?
Here are three things to know before beginning a project to effectively protect it and manage construction defect claims.
1. Documentation is key
California and Los Angeles County require certain permits and documents in order for a construction project to move forward. Los Angeles County will also conduct plan checks to ensure everything is up to code. Detailed documentation will be important while making your plans.
However, keeping notes throughout every step of the project will also be essential. Documenting all aspects of the project helps you:
- Stay updated and aware of the project’s progress
- Proactively catch and handle issues that could result in disputes
- Create a record of evidence that can help manage defect claims
Maintaining an organized file for each project has many more benefits than managing defect claims. It is a good practice to have in place to protect the business against various risks.
2. Communication is just as important
Documentation is critical – but so is communication.
Keeping the relevant parties in the loop on any project updates will help to reduce the risk of misunderstandings. Consistent communication during the project encourages parties to address and resolve issues as they arise.
3. Quality control strategies should be in place
All professionals in the construction industry understand the importance of quality control. It is essential at every step, from designing to building. You should establish several levels of quality control and quality assurance programs for each portion of the project, so you can stay ahead of any potential issues that could result in defect claims.
Of course, it will also help to obtain guidance from an attorney experienced in construction and business law. A professional can help construction businesses create strategies before defect claims become a serious issue.
